Business Case: Intranet redesigns
Why redesign?
Large intranets become more chaotic, unusable and unmanageable as their page count explodes. An efficient intranet that is easy to use and easy to navigate adds value to an organisation by facilitating knowledge management:
- Satisfied intranet users tend to have higher job satisfaction (Agency.com 2001 study)
- Four out of five companies install a "corporate portal" to reduce time spent searching for information (Plumtree 2001 paper on portal ROI)
- It is very common to achieve the 10-to-3 ROI (or better) that Nortel acheived in its intranet usability project (Jakob Nielsen article)
Surfability solution
Using our tried and tested tools and techniques (see BaBar case study) we can deliver improved intranets that are:
- Faster, more efficient information portals.
- Better structured to aid search engines.
- Measurably more easy to use and navigate.
Our highly customisable, platform-independent systems can be easily integrated into existing intranet set-ups.
"To capitalise on portal potential ... Smart executives will fund common portal infrastructure, corporate topic hierarchies and great user design."
"Making Enterprise Portals Pay", Forrester report, August 2001.