Glossary of terms

Here are some definitions:

The capability to serve all users, regardless of their browser type, screen size, or physical ability.
Content management systems
A CMS manages the content of a website.
Enterprise portals
Enterprise portals integrate various sources of information so users can easily access whatever they are looking for. In the words of Ian Palmer of Faulkner Information Services:
"Enterprise portals transform a firm's myriad pieces of data into standard, ordered gateways that provide a more orderly environment for corporate information sources. Utilised appropriately, the enterprise portal is a powerful resource touching virtually every aspect of the organisation, from employees to information sources. By bringing order to chaos, enterprise portals enable users to access isolated applications, remote databases and documents."
An extranet is, according to the DTI, a "private network that shares securely part of a business's information or operations with suppliers, vendors, partners, customers, or other businesses".
Hierarchy in a well-designed website relates to its top-down structure going from general concepts to specific items of content.
HTML is an acronym for HyperText Markup Language, which is the coded format language used to lay out web pages.
ICT stands for Information and Communications Technology.
An intranet is defined by the DTI as using "web technology in conjunction with a LAN to enable staff to communicate with each other, access databases and exchange documents and files. For many businesses, an intranet is an important step in streamlining and integrating internal businesses and processes".
Knowledge management
KM is concerned with "delivering the information and data people need to be effective in their jobs". Well designed intranets therefore play a crucial role in KM.
The facility for navigating through a website's topic hierarchy via linkages between its web pages.
PHP stands for PHP Hypertext Preprocessor - a server-side scripting language for the web.
A portal - as defined by Forrester - is "a personalised website built on a common set of application services that enables firms to connect employees, customers, partners, and suppliers to all appropriate corporate computing resources from any Internet-capable device".
SEO stands for Search Engine Optimisation.
Taxonomy refers to the classification of named concepts referred to in a particular website.
The effectiveness, efficiency, and satisfaction with which users can achieve tasks.
Web analytics
Web analytics systems analyses web visitors' online behaviour, allowing enterprises to optimise their website structure and content to better serve their customers. Such a system is usually applied to a commercial Internet website rather an intranet.
XHTML is an acronym for eXtensible HyperText Markup Language, which is a new version of HTML that can be viewed, edited, and validated with standard XML tools.
XML, eXtensible Markup Language, goes beyond HTML in that it provides a means for storing and presenting structured data.

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